Despatch, Delivery and Postage Rates
Orders under 2 kg are sent through Royal Mail. Larger orders will be sent by courier.
For standard mail, we aim to despatch goods within 1-2 business days of ordering.
First Class mail is treated as a priority and will be despatched the same or next day.
For outside the UK your order is posted either standard Air Mail or Airsure/Special Delivery (tracked) depending on the location. For some locations, you can make the choice of standard or special delivery.
Please allow an extra day or two for Royal Mail delays.
We will always keep you informed about any delay that we are aware of.
Standard UK delivery.
For orders up to £29 in value: £3.00
Over £29: FREE delivery
First Class UK Delivery: £3.50
Signed for: an extra £1.50.
Special Next Day Delivery (excl Sat) via Royal Mail or courier for larger parcels: Orders up to £20: £6.35, up to £55: £7.55, up to £120: £9.75 and thereafter £24.50.
For orders placed on Friday and requiring Saturday delivery via Royal Mail or special courier for larger parcels: Orders to up £19 - £9.78, up to £55 - £11.10, up to £76 - £13.56 and thereafter £22.00.
We will be delighted to help you place an order over the telephone, advise you on the range of the teas we offer on the website and help you with queries about payment or shipping.